jhi77 Privacy Policy

1. Introduction and Applicability

jhi77 ("we", "our", or "platform") operates a premium online gaming service for players in Bangladesh. This privacy policy explains what personal information we collect, why we collect it, how we use it, and in what circumstances we may share it with third parties.

This policy applies to the website https://jhi77.cam and all associated mobile or web applications. You must be at least 21 years of age and agree to the terms described in this privacy policy before using our services. If you do not agree with any part of this policy, please refrain from using our platform.

We may update this privacy policy from time to time. Any changes will be published on this page with the date of the change noted. For significant changes, we will make every effort to notify you at your registered email address.

2. What Information We Collect

jhi77 collects the following types of information to operate its services properly:

2.1 Registration and Identity Information

When you create an account or log in to jhi77, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may use the service)
• Email address
• Mobile number
• Permanent address (at district and division level)
• National ID or passport number (when identity verification is required)

2.2 Financial and Payment Information

To process deposits and withdrawals, we handle the following payment-related information:

• bKash, Nagad, Rocket, or Upay mobile wallet numbers
• Transaction amounts and dates
• Transaction reference numbers

Important: We do not and will never collect your mobile banking PIN, password, or OTP.

2.3 Usage and Technical Information

When you use our platform, the following information may be recorded automatically:

• IP address
• Device type and operating system
• Browser type and version
• Session duration and date
• Pages you visited and games you played
• Information collected through cookies and similar tracking technologies

2.4 Live Chat and Communication Information

When you contact us via our 24/7 live chat support or email, a record of that conversation may be stored. This is done for the purpose of improving service quality and resolving disputes.

3. Purpose of Using Your Information

jhi77 uses the information collected for the following purposes:

• Account management: Registration, login, account verification, and identity confirmation.
• Payment processing: Completing deposit and withdrawal transactions and maintaining financial records.
• Security and fraud prevention: Preventing unauthorised access, fraud, and money laundering.
• Service improvement: Analysing user experience and improving the platform.
• Communication: Providing important notifications, promotional offers, and support services.
• Age verification: Ensuring the service is available only to those aged 21 and above.
• Responsible gaming: Identifying patterns of excessive gaming and providing necessary support.
• Legal compliance: Adhering to applicable laws, regulations, and guidance from regulatory bodies.

4. Sharing Information with Third Parties

jhi77 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers for specific tasks such as payment processing, technology infrastructure, and support services. These providers are given access only to the information necessary under a limited agreement and are required to meet our privacy standards.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or the requirements of applicable law. Such disclosures will always be limited to the minimum necessary.

4.3 Business Restructuring

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. We will notify you in a timely manner before any such change takes place.

5. Data Security Measures

jhi77 takes industry-standard technical and organisational measures to keep your personal and financial information secure:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure servers: Your information is stored on firewall-protected, encrypted servers.
• Access controls: Only authorised staff have access to your information, and only to the extent necessary.
• Regular security reviews: Regular security audits are conducted to identify vulnerabilities in our systems.
• Password hashing: Account passwords are never stored in plain text — only encrypted hashes are kept.
• Two-Factor Authentication: We recommend using this feature for added protection.

However, no transmission of information over the internet or electronic storage is 100% secure. We make every effort to protect your information, but no platform can guarantee complete security.

6. Cookies and Tracking Technologies

jhi77 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

6.1 Essential Cookies

These cookies are essential for the platform to operate. They maintain your login session and verify security. These cookies cannot be disabled.

6.2 Analytics Cookies

We use analytics cookies to analyse platform usage and improve service quality. These cookies collect anonymous data.

6.3 Cookie Management

You can control cookies by changing your browser settings. Please note that disabling certain essential cookies may prevent some parts of the platform from working correctly.

7. Data Retention Period

jhi77 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to comply with applicable law.

• Account information: Retained while the account is active and, after account closure, as required by legal obligations.
• Financial transaction records: Retained for a specific period as required by legal and regulatory requirements.
• Log and cookie data: Generally deleted after 13 months.
• Support communications: Retained for a limited period after resolution.

8. Your Rights

jhi77 respects your right to data privacy. You have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to object: The right to object to the processing of your information for specific purposes.
• Right to data portability: The right to receive your information in a structured, commonly used format.

To exercise these rights or for any related questions, please contact our support team. We will process your request as quickly as possible.

9. Protection of Minors

jhi77 strictly does not permit anyone under the age of 21 to register or participate in gaming on our platform. We do not knowingly collect personal information from minors. If we have reason to believe that a user is under 21, we will immediately suspend that account and delete any information collected.

If you believe that a minor has created an account on our platform, please contact us immediately at [email protected].

10. International Data Transfers

Our servers and processing infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that appropriate safeguards are in place — such as internationally recognised data protection agreements or standard encryption protocols.

11. Responsible Gaming and Data

jhi77 places the highest importance on responsible gaming. We may analyse data about your gaming activity to identify signs of problematic gaming and provide support where needed. Processing your information for this purpose is done in your interest and for your protection.

For more information about responsible gaming, please visit our Responsible Gaming page.

12. Changes to This Policy

We may change or update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Updating the date on this page.
• Sending a notification to your registered email address.
• Displaying a notification when you log in to the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated privacy policy.

13. Related Policies

Alongside this privacy policy, the following jhi77 policies also apply:

• Terms and Conditions — Detailed terms for using the platform.
• Responsible Gaming — Guidelines for healthy gaming habits.
• FAQ — Answers to common questions.